We are open daily from 9am - 5pm, Including public holidays.

Purchase $35 and above, enjoy FREE delivery. Purchase $30 and above, need to pay $2 for delivery fee. For Specific time delivery requests, an additional flat rate of $10 is charged for Singapore island wide delivery
For Bulk purchases; Events, Parties, etc. (orders above $200 value), we do oblige special requests for delivery, so please do contact our friendly customer care team at 8833 0900 or WhatsApp to 8833 0900

Yes! If the order is a gift for someone else, kindly put their address in their delivery address and contact number. We can contact them when delivery is not successful.

There is a calendar option during check-out that shows the delivery dates available for you to indicate your preferred delivery slot. Yongle Preferred Food offers next-day deliveries to orders that are submitted and confirmed before 1pm.

Cut-off Time:

Before 1pm place order, valid for next working day deliver.

After 1pm place order, only valid for next two working day deliver.

Deliver Time Option:

10am-1pm, 2pm-5pm and 7pm-10pm.

*Please allow extra time for your order to be processed during busy periods. Apologize for any inconvenience.

You may check our website for the available delivery slots upon checking out your cart.

You may make changes to your delivery address up to 1pm ONE day before your expected delivery date. You will receive a confirmation email when your address has been successfully updated. Only valid 1 time change the delivery address.

At the moment, click-and-collect services are not available. All online orders will be delivered to the address you have entered at checkout.

For food hygiene purposes, no deliveries shall be left outside the door without an acknowledgement from the customer. Please make sure that someone is available at your selected time slot to collect your products. 

* Re-schedule delivery fee $8 will be charged.

We will leave you a notification of delivery and contact you as soon as we can to reschedule another delivery time and date. Note: Re-schedule delivery fee $8 will be charged.

Unfortunately, we do not offer real-time tracking of products at the moment. However you can be rest assured that your products will be delivered to you at your allocated delivery time slot. If you have not received your purchases at that time, do WhatsApp/Wechat us.

Yes, minimum order $30, delivery fee will be charge $2/per order (after discount total amount).  Purchase above $35 will enjoy FREE delivery.

Jurong Island/Tuas Link/Changi Cargo/Army Camps/Off-shore Islands such as Pulau Ubin
Resorts World at Sentosa/Singapore Prison Quarters/Airbase sites/Shipyards.

You can pay online while ordering at Yongle Preferred Food by using a Credit or Debit card / Grab Pay / Shopee Pay / Wechat Pay / Cash on Delivery / Yongle Preferred Food Gift Voucher or Yongle Preferred Food Point.

* More information, contact us for further assistance.

Step1

Create an account (Phone/Email) in our website to save your information to future purchases.

Step 2

After registation done, simply search for your product and click add to cart.

Step 3

View your cart/edit it and tap “Check Out”.

Step 4

Select your address, choose delivery timing , and see the total. Then, tap “Place Order.”

Step 5

That’s it! You’ve now placed an order with us!

Step 6

Upon submitting a successful order, you will receive an order confirmation email with your order number and order details. Please check your spam/junk folder if you do not receive it in your inbox. You may also find your order details under 'Order History' in your Yongle Preferred Food account.

*If cant register an account, contact us.

Yes. You can place bulk orders for any products that are available in https://mall.yonglefoods.com , Our friendly sales consultant will respond to your enquiry within 3 working days. WA:+65 8833 0900

We only accept orders that are made through the Yongle Preferred food website at the moment.

Yes, prices on our website are included of Goods & Services Tax (GST).

Please inform our staff immediately if and we will make the necessary changes for your order. Otherwise, please drop us an email at enquiry@gsa.sg, WhatsApp 8833 0900. 

Apologies for the inconvenience.

We do not accept returning/Exchanging of delivered or purchased food products due to health and safety concerns.

Drop us a message/email thru Wechat / Whatsapp / Email / Facebook Message, and we will look into it right away!

Yes, it will allow us to identify which orders belongs to you, just in case. It also allows you to keep track of your order. And you will be able to access your account in for future purchases with a breeze.

If your voucher does not work, it may due to its terms and conditions not met (i.e. validity expired, redemption period, minimum spend, for specific shops or collections, etc.)

You may check on the voucher’s terms and conditions.

*If the voucher is valid but isn't reflected, please contact us.